Thank you for doing business with BRAND OFF Online Buying Club.

Please be informed of our temporary service suspension during the Year-End and New Year holiday period.

◼︎ Customer Support Suspension

Tuesday, December 30, 2025 – Sunday, January 4, 2026 (Japan Time)
Customer support will be temporarily unavailable during this period.
We will resume responding to inquiries on Monday, January 5, 2026 (Japan Time).

◼︎ Shipping Suspension

Monday, December 30, 2025 – Monday, January 6, 2026 (Japan Time)
All shipping services will be suspended during this period.
Shipments will resume on Tuesday, January 7, 2026 (Japan Time).

Please note that due to the holiday season, there may be delays in tracking updates and deliveries even after services resume.

Thank you for your understanding and continued support.